Find answers to the questions residents ask most often about Prosper Rewards.
Prosper Rewards is a resident benefits package included with every Prosper Real Estate lease. It provides services, savings, maintenance benefits, credit-building tools, and resident support throughout your tenancy.
The required package includes a $10 monthly Tenant Benefit Package per unit and a $5 monthly CredHub membership per tenant.
No. Prosper Rewards is a required part of every Prosper Real Estate lease.
No. These monthly charges are separate from your base rent and are listed in your lease agreement.
Liability to Landlord Insurance helps protect against certain damages you may be responsible for under your lease. It is separate from the required Prosper Rewards package.
Yes, if your policy meets Prosper Real Estate’s coverage requirements. Contact our team to verify eligibility.
Most benefits can be accessed through your Tenant Portal or by following the enrollment instructions provided after your lease begins.
Please contact our support team so we can resend your enrollment information.
Submit a maintenance request through your Tenant Portal and specify the Prosper Rewards benefit you are requesting.
Our resident support team is available to help with enrollment, benefit usage, maintenance requests, and general questions.